What are my payment options?

a)  Mail your check with the tear-off portion of your bill in the envelope provided to our lockbox

b)  Pay be credit/debit card online at www.lovelandoh.gov (convenience fee applies)

c) Set-up direct deduction (ACH) from your checking or savings account.  Contact the Utilities Department for information or download the form at www.lovelandoh.gov

d)  Pay in person at City Hall by Cash, Check, Money Order, Credit/Debit Card (convenience fee applies). Hours are Monday-Friday, 8:00 am - 4:30 pm.  There is a drive-up window open during these hours.  We also have a Night Deposit box where you can leave payments after hours (cash is accepted, but not recommended).

Please Note: We cannot accept payment over the phone

Show All Answers

1. How do weekends and holidays affect my utility billing due date?
2. What are my payment options?
3. Is my water meter read every month?
4. Why do I have a minimum bill every month even if I do not use any water or the house is vacant?
5. Who is responsible for the repair to the water lines coming into my house?
6. What is the hardness of Loveland water?
7. What is the water pressure at my home?