The city has had a natural gas aggregation program with IGS Energy since January 2020. The goal of the aggregation program is to cumulatively beat the price offered by the local utility (Duke Energy). The city has a four-year term with IGS Energy. There is no early termination fee for those who participate and leave early.
Opt-out notices are sent every two years by state law. The notices will inform existing customers that service will continue with IGS Energy unless the resident opts out. There will be no interruption in service from IGS Energy. Newly eligible customers will receive a letter informing them that their account will be added unless they opt-out. Residents can leave the program at any time with no early termination fee.
All notices mailed by IGS Energy will feature the City of Loveland logo. Sample copies of these letters are provided below: